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Abstract
The current research paper is focused on several lines and several servers of policy holders and agent in LIC Nanded Branch in Maharashtra state. This research work studies structure of queuing model, arrival and service pattern probability distribution, queue disciplines, queue behaviors, different measures of queuing system were presented. The different measures of queuing system were evaluated on the basis of reading of the arrival time of customers and service time of server of the queuing system. By assuming cost of each costumer and each server per hour, total cost determined and decided optimal no. of servers in the LIC.
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References
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